Sample Letter of Error: Error letters are letters addressed to point out errors that someone has made and try to improve or correct them. Some mistakes are more severe and more extensive than others, and some even have economic consequences.
However, accepting and trying to fix them determines the recipient that he or she can trust you. It does not signify if it is a typo in coupon discounts, an omission or error in newspaper listing, a billing error, or an error in a bill. Drafting an error letter will further make things right again and enhance the possibilities of maintaining the relationship you had with the recipient.
A letter of error can be of two kinds; if you have done anything wrong and the error is on your part, then you need to write a letter stating that something has gone wrong; on the contrary, you can write a letter opposing a mistake someone else has done.
Get Other Types of Letter Writing like Formal, Informal and Different Types of Letter Writing Samples.
Some essential points should be contemplated in both types of letters. The language should be professional; the letter should be accurate and address the main issue or the problem. It should also provide a settlement of the issue and a resolution.
If the error is at your end, it will be wise to write a letter as soon as possible for you, stating what could be the actions you can take or have already taken to amend the error. It is better to add an apology for the incident affirming the damages. The tone of the letter should be respectful and concerned, implying that you realise what nuisance it has caused.
In case someone else has caused a mistake, you should write a direct letter, providing sufficient detail of what has occurred. Remember that most of the blunders are erratic, so proffer some space to the opposite person to amend the predicament or resolve the problem.
Proceed to the point of the solution and desist from accusing anyone. Your letter should be written with a reference and should be based on data, but it should be polite and considerate; at the same time, it should clearly assert the issues you have encountered. If your previous charges are not treated, then you can draft to a higher authority or in the form of a warning. A sample of this type of letter is also attached to this template.
Letter Of Error Format
While writing a Letter of Error, the following pointers will help you to write the letter properly-
- The selection of words must be used accurately.
- Keep the tone polite, and convenient.
- Avoid offensive languages, or it may discourage your reader.
- Express your apology and the language should be professional
- The letter should be specific and address the main issue or the problem
- Be careful and avoid personal judgment.
- Add an apology affirming the damages.
Error Letter for Tax Mistakes
Eva Omar
ABZ Address
State, ZIP Code
DATE
Recipients Name
XYZ Address
State, Pin code
Subject: Usually bold, summarises the purpose of the letter
Dear Eva,
I am writing to complain regarding the mistakes in my tax dues. I am Eva Omar with a TIN of 222444777. This morning, a note was sent to me stating that I still owe the additional state taxes since I miscalculated my dependents’ deductions. Kindly note that I am supporting four individuals and not two, as indicated in the note earlier. I would be grateful if the required changes can be made at the earliest possible time. Thank you for looking into this matter.
Sincerely,
Eva Omar
Information: number
Letter of Apology for Error in Billing
Your Name
Branch
Address of office
City, State, Pin code
Phone number
Email id
Date
Name
Address of office
City, State, Pin code
Dear Ma’am,
Thank you for notifying us about the misprint in the bill. We are extremely apologetic for the error the typewriter made by mistake. The actual item price was ****, but the typist added an extra 0. We understand the consequences you had to face by travelling all the way from your place back to the store to inform us about the error. We guarantee you such mistakes would never be repeated from our side.
We acknowledge you informing us about the error and allowing us to rectify the mistakes.
We have made the arrangement and are sending you the remaining balance with an employee and apologise to you once again for the inconvenience induced and hope to assist you better in the future.
I hope this does not cause any hindrance to our business relationship.
Sincerely
Your Name
Designation
Letter Of Error for Newsletter
Name of Recipient
Address
State, Pin Code
Subject: Usually bold, summarises the purpose of the letter
Dear (Name of recipient),
This letter is to make a correction in our newsletter published on November 6. As the letter stated, workers are to get a bonus for Christmas amounting to Rs 1000, not Rs 10000. Most of you have comprehended this glitch. Any difficulty faced by anyone created by this error is repented on our side.
Your attention has pulled the company sales up to 10% as we approach this year’s end. We appreciate that and wish you all happy holidays.
Sincerely,
Name of the sender
Designation
Error Correction Letter
Name
125 South Road
Victoria 12345
Dear Mr XYZ,
We are writing to you to amend the incorrect information we gave you the other day. One of our shop assistants said you would provide a specific discount to our customer during March this year. This special allowance is actually between March to May this year.
We hope this correction will make you aware of the correct message. We apologise to you for the inconvenience it may cause you.
Thank you for your attention. We look forward to serving you.
Sincerely,
Owner Name
Error Letter for the Wrong Email
Date
To Name
Sub: Usually bold, summarises the purpose of the letter.
Dear (Recipient name),
I am writing to amend the incorrect information I provided for an email you received on (Date) under the subject (Indicate the issue).
Kindly ignore the email. It was meant for another client. Sorry for the mistake generated by the mail.
I hope that this will not be repeated in the future.
Thank you for your understanding.
Sincerely
Sign
Name
Organisation
Apology Letter To Client for Customer Service Error Letter
Company letterhead
Date
To
Recipient Name
Sub: Usually bold, summarises the purpose of the letter.
Dear sir/madam,
We apologise for the error made by our customer service team while capturing your registration details.
As a company, we realise that this mistake can have severe outcomes. The department head identified the fallacy, which made a call to you and made the required changes.
We have initiated strict rules to ensure that this is not repeated in the future.
Thank you for your patience.
Yours,
Name
Signature
Designation
Company
