Kerala Plus Two Computer Application Chapter Wise Previous Questions Chapter 10 Enterprise Resource Planning
Plus Two Computer Application Enterprise Resource Planning 1 Mark Important Questions
Question 1.
_______ is an open source ERP software. (MARCH-2016)
a) SAP
b) Tally ERP
c) Oracle
d) Odoo
Answer:
d) Odoo
Question 2.
DSS stands for (MAY-2016)
a) Digital Signal System
b) Design Support System
c) Decision Support System
d) Database Support System
Answer:
c) Decision Support System
Question 3.
SAP stands for (MAY-2017)
Answer:
System Applications and products for data processing.
Plus Two Computer Application Enterprise Resource Planning 3 Marks Important Questions
Question 1.
Briefly explain any two ERP related technology. (MARCH-2016)
Answer:
Product Life Cycle Management (PLM): It manages the entire life cycle of a product. PLM consists of programs to increase the quality and reduce the price by the efficient use of resources.
2) Customer Relationship Management (CRM): As we know that customer is the king of the market. The existence of a company mainly the customers. CRM consists of programs to enhance the customer’s relationship with the company.
Question 2.
Explain the benefits of ERP system. (MAY-2016)
Answer:
1) Improved resource utilization : Resources such as Men, Money, Material and Machine are utilized maximum hence increase the productivity and profit.
2) Better customer satisfaction : Without spending more money and time all the customer’s needs are considered well. Because customer is the king of the market. Nowadays a customer can track the status of an order by using the docket number through Internet.
3) Provides accurate information : Right information at the right time will help the company to plan and manage the future cunningly. A company can increase or reduce the production based upon the right information hence increase the productivity and profit.
4) Decision making capability: Right information at the right time will help the company to take good decision.
5) Increased flexibility : A good ERP will help the company to adopt good things as well as avoid bad things rapidly. It denotes the flexibility.
6) Information integrity : A good ERP integrates . various departments into a single unit. Hence
reduce the redundancy, inconsistency, etc.
Question 3.
List the benefits of ERP implementation in an Enterprise. (MAY-2017)
Answer:
Benefits of ERP system
1. Improved resource utilization : Resources such as Men, Money, Material and Machine are utilized maximum hence increase the productivity and profit.
2. Better customer satisfaction : Without spending more money and time all the customer’s needs are considered well. Because customer is the king of the market. Nowadays a customer can track the status of an order by using the docket number through Internet.
3. Provides accurate information: Right information at the right time will help the company to plan and manage the future cunningly. A company can increase or reduce the production based upon the right information hence increase the productivity and Profit.
4. Decision making capability : Right information at the right time will help the company to take good decision.
5. Increased flexibility : A good ERP will help the company to adopt good things as well as avoid bad things rapidly. It denotes the flexibility.
6. Information integrity : A good ERP integrates various departments into a single unit. Hence reduce the redundancy, inconsistency, etc.
Plus Two Computer Application Enterprise Resource Planning 5 Marks Important Questions
Question 1.
Explain the importance of BPR in ERP implementation. (MARCH-2017)
Answer:
ERP and BPR will not make much change if they are in stand alone. To improve the efficiency of an enterprise integrate both ERP and BPR because they are the two sides of a coin. For the better results conducting BPR before implementing ERP, this will help an enterprise to avoid unnecessary modules from the software.
The different phases of ERP implementation are given below
- Pre evaluation screening : Many ERP packages are available in the markets. At most care should be taken before implementing a ERP. Select a few from from the available ERP packages.
- Package selection : Selection of right ERP to our enterprise is a laborious task and it needs huge investment. Various factors should be keep in mind before you purchase an ERP that should meet our complete needs.
- Project planning : A good planning is essential to implement an ERP. From the beginning to the end activities are depicted in this phase.
- Gap analysis : A cent percent(100%) problem solving ERP is not available in the market. Most of them solve a maximum of 70% to 80% problems. The rest (30% to 20%) of the problems and their solutions are mentioned here.
- Business Process Re engineering: In general BPR is the series of activities such as rethinking and redesign of the business process to enhance the enterprise’s performance such as reducing the cost (expences), improve the quality, prompt and speed(time bound) service.
BPR enhances the productivity and profit of an enterprise - Installation and configuration : In this phase the new system are installing, before implementing the whole system a miniature of the actual system is going to be implemented as a test dose. Then check the reactions if it is good it is the time to install the whole system completely.
- Implementation team training : In this phase the company trains its employees to implement and run the system.
- Testing : This phase is very important. It determines whether the system produces proper result. Errors in design and logic are identified.
- Going live: Here a change over is taken place to new system from old system. It is not an easy process without the support and service from the ERP vendors.
- End user training: This phase will start familiarising the users with the procedures to be used in the new system. It is very important.
- Post implementation : Once the system is implemented maintenance and review begin. In this phase repairing or correcting previously ill defined problems and upgrade or adjust the performance according to the company needs.
Question 2.
Selection of ERP package is very crucial in the implementation of ERP system. Give a short note on any four popular ERP packages. (MARCH-2017)
Answer:
Popular ERP packages are given below
A) Oracle : American based company famous in database(Oracle 9i-SQL) packages situated in Redwood shores, California.
Their ERP packages is a solution for finance and accounting problems.Their other products are
1) Customer Relationship Management (CRM)
2) Supply Chain Management (SCM)Software
B) SAP: SAP stands for Systems, Applications and Products for data processing.
It is a German MNC in Walldorf and founded in 1972.
Earlier they developed ERP packages for large MNC. But nowadays they developed for small scale industries also.
The other software products they developed are
1) Customer Relationship Management(CRM)
2) Supply Chain Management(SCM)
3) Product Life cycle Management(PLM)
C) Odoo: Formerly known as Open ERP.
It is an open source code ERP. Unlike other companies their source code is available and can be modified as and when need arises.
D) Microsoft Dynamics
American MNC in Redmond, Washington
ERP for midsized companies.
This ERP is more user friendly
Other s/w is Customer Relationship Management(CRM)
E) Tally ERP
Indian company situated in Bangalore.
This ERP pnovidestotal solution for accounting, inventory and.Payroll.