Kerala Plus Two Business Studies Chapter Wise Previous Questions Chapter 1 Nature and Significance of Management
Plus Two Business Studies Nature and Significance of Management 1 Mark Important Questions
Question 1.
Suggest the most suitable terminology to describe the process of integrating all the activities of a concern in order to facilitate its working and success. (FEBRUARY – 2009)
Answer:
Co-ordination.
Question 2.
Which among the following is not an element of co-ordination? (MARCH-2009)
(a) Integration
(b) Balancing
(c) Proper timing
(d) Directing
Answer:
(d)Directing
Question 3.
Which of the following is correct to the concept of the levels of management? (MAY-2009)
(a) Board of Directors come under the category of middle level management.
(b) Middle level management plans day-to-day activities
(c) Lower level management is also known as su-pervisory management.
(d) Top level management is accountable to employees.
Answer:
(c) Lower level management is also known as su-pervisory management.
Question 4.
Mr.Goutham Krishna is the production manager of a joint stock company and he is always, maintaining a closer watch on day to day performance of his department. (MAY-2010)
Identify the level of management he belongs to
Answer:
Middle level management
Question 5.
Which of the following is ‘not’ a function of Middle level management? (MARCH-2011)
(a) Reporting to top management
(b) Participate in the operational decisions. Operational decisions
(c) Lays down the objectives of the enterprise
(d) Directing the managers at lower-levels.
Answer:
(c) Lays down the objectives of the enterprise
Question 6.
Mr.Sethumadhavan is working as a Foreman in a shoe manufacturing company. He supervises 8 employees under him and makes the day-to-day production plan. Identify the level of management he belongs to.(MAY-2011)
Answer:
Lower Level Management.
Question 7.
Draw a diagram to show management as a process.(MARCH-2012)
Answer:
Question 8.
Foreman is an example __________ of level management.(MARCH-2013)
(a) Top
(b) Middle
(c) Lower
(d) Executive
Answer:
(c) Lower
Question 9.
Mr.Unnikrishnan is working as a foreman in a garment factory and he supervises 8 employees under him and makes the day to day production plan and other activities. In which level of management he belong to? (MAY-2013)
Answer:
Lower Level Management.
Question 10.
Mr. Siva Kumar, the sales officer of a firm maintains direct contacts with all the emplyees in his department.
Identify the level of management he belongs to.(MARCH-2015)
Answer:
Lower level
Question 11.
The process by which a manager synchronises the activities of different departments is known as _______.(MARCH-2016)
(a) Planning
(b) integration
(c) Direction
(d) Co-ordination
Answer:
(d) Co-ordination
Question 12.
The process by which a manager synchronises the , activities of departments is known as ________.(MAY-2016)
(a) Controlling
(b) Co-ordination
(c) Directing
(d) Organizing
Answer:
(b) Co-ordination
Question 13.
Spot the odd one (MARCH-2017)
(a) Production Manager
(b) Marketing Manager
(c) General Manager
(d) Personnel Manager
Answer:
(c) General Manager
Question 14.
What a manager does in India is the same as what a manager practices in US? Which characteristic of management well justifies the above statement? (MAY-2017)
(a) Goal orientation
(b) Pervasiveness
(c) Multidimensional approach
(d) Continuous nature
Answer:
(b) Pervasiveness
Plus Two Business Studies Nature and Significance of Management 2 Marks Important Questions
Question 1.
Match the following : (MARCH-2011)
i) Purchase Manager -(a) Top Level Management
ii) Accounts Officer – (b) Middle Level Management
– (c) Supervisory Level Management
Answer:
(i) Purchase Manager – Middle Level Management
(ii) Accounts Officer- Supervisory Level Management
Question 2.
Identify the odd one from the following and justify the answer. (MAY-2011)
(a) Notices
(b) Memos
(c) Orders
(d) Complaints
Answer:
Complaints.
All others are examples of downward communication.
Question 3.
Effectiveness and efficiency of management are two sides of the same coin. What are your arguments about the above statement? (MAY-2016)
Answer:
Efficiency and Effectivenss of Management.
Efficiency means doing the tasks correctly and with minimum cost. Effectiveness is concerned with doing the right task, completing activities and achieving goals. Management must try to achieve the goals by maintaining a balance between efficiency and effectiveness.
Question 4.
Do you agree that management has some charac-teristics of sciences? Substantiate. (MAY-2016)
Answer:
Management can be treated as science because –
(a) Management has a systematised body of knowledge.
(b) Its principles are based on cause and effect rela-tionship.
(c) Management principles are developed through experiments and observations.
(d) Management principles are applicable in all types of organisations.
Question 5.
Management is responsible for efficient utilisation of men and material resources for fulfilling the economic objectives of the business. Explain about these economic objectives. (MAY-2017)
Answer:
(a) Survival : Management must strive to ensure the survival of the organisation.
(b) Profit : Management has to ensure that the organization makes reasonable profit.
Question 6.
Madan and Sidan got into an argument “whether management is a profession or not”? Help them to resolve the conflict. (MAY-2017)
Answer:
(a) Management is a profession
(b) Management as a Profession : Profession means an occupation for which specialised knowledge and skills are required. The main features of profession are as follows.
(1) Well defined body of knowledge.
(2) Formal education and training.
(3) Professional Associations.
Plus Two Business Studies Nature and Significance of Management 4 Marks Important Questions
Question 1.
In a classroom debate you argue that management is a profession. What are the points you will raise to substantiate your arguments? (MARCH-2009)
Answer:
Management as a Profession : Profession means an occupation forwhich specialised knowledge and skills are required. The main features of profession are as follows.
(1) Well defined body of knowledge
(2) Formal education and training
(3) Professional Associations Management is a profession because:
(a) Management is based on a systematic body of knowledge comprising well defined principles.
(b) A manager acquires management skills through formal education and training.
(c) All professions are affiliated to a professional association which regulates entry and frame code of conduct relating to the profession.
Question 2.
Read the following arguments of two students. (MAY-2009)
Anil: “Management is an ordinary job, which doesn’t require any special knowledge and skill”,
Sunil: Management is a profession, which requires specialised knowledge and skill.”
(a) Whose argument do you favour?
(b) Justify your answer.
Answer:
(a) Sunil’s arguments correct. Management is a profession.
(b) (1) Management is based on a systematic body of knowledge comprising well defined principles.
(2) A manager acquires management skills through formal education and training.
(3) All professions are affiliated to a professional association which regulates entry and frame code of conduct relating to the profession.
Question 3.
In order to be recognized as a science, a subject should have the following features: (MAY-2011)
a) It should have a systematized body of knowledge.
b) It should establish cause anb effect relationship.
c) Its principles should be verifiable.
d) It should ensure predictable results.
By analyzing each of the above features of science, state whether management is a science or not.
Answer:
Management as a Science : Science is a systematised body of knowledge that is based on general truths. The features of science are as follows.
(1) Science is a systematic body of knowledge.
(2) Scientific principles are developed through experiments.
(3) Universal validity and application.
Management can be treated as a science because:
(a) Management has a systematized body of knowledge.
(b) Management principles are developed after scientific enquiry, experimentation and observation.
(c) Management principles are applicable to all types of organizations. So management is also called a science.
Question 4.
All the functional departmental heads come under this category of management.(MARCH-2012)
i) Identify the level of management.
ii) What are the general functions performed by this level of management?
Answer:
(a) Middle Level management
(b) Middle Management : All the functional department heads and branch managers come under the category of middle level managers. E.g. Production manager, Sales manager, Finance manager, etc.,
Functions of Middle Level Management
(1) Carry out the plans formulated by the top managers.
(2) To act as a link between Top Level Management and Lower Level Management.
(3) Assign necessary duties and responsibilities to the subordinates.
(4) Motivate them to achieve desired objectives.
(5) Co-operate with other departments.
(6) Reporting to top level management.
Question 5.
List out and explain various managerial functions to be performed. If you are appointed as manager in an organisation. (MARCH-2014)
Answer:
Functions of Management
1. Planning: Planning is the function of determining in advance what is to be done and who is to do it.
2. Organising : It is the management function of assigning duties, grouping tasks, establishing authority responsibility relationship and allocating resources required to carry out a specific plan.
3. Staffing: Staffing means finding the right people with the right qualifications to accomplish the goals ofthe organisation. It involves activities such as recruitment, selection, placement and training of personnel.
4. Directing: Directing involves leading, supervising, communicating and motivating the employees to perform the tasks assigned to them.
5. Controlling: It means monitoring organizational performance towards the attainment of organisational goals.
Question 6.
State any four points that validate management as a science. (MARCH-2015)
Answer:
Management as a Science : Science is a systematised body of knowledge that is based on general truths. The features of science are as follows.
(1) Science is a systematic body of knowledge.
(2) Scientific principles are developed through experiments.
(3) Universal validity and application.
Management can be treated as a science because:
(a) Management has a systematized body of knowledge.
(b) Management principles are developed after scientific enquiry, experimentation and observation.
(c) Management principles are applicable to all types of organizations.
So management is also called a science.
Question 7.
“Business today is dynamic and complex in nature; management helps people to adapt these changes”. In the light of this statement explain other significance of management. (MARCH-2016)
Answer:
Need and Importance of Management
1. Achieving Group Goals: Efficient management co-ordinates all the activities forthe achievement of organisational goals.
2. Increases Efficiency : Management helps to reduce costs and increase productivity through better planning, organising, directing, staffing and controlling the activities of the organisation.
3. Creates Dynamic Organisation : A good management enables the business to adapt and adjust according to the changes in the business environment.
4. Achieving Personal Objectives : Through motivation and leadership, the management helps individuals to develop team spirit, co-operation and commitment to group success.
5. Development of Society : Management helps to provide good quality products and services, creates employment opportunities, adopts new technology, etc., for the good of the people and the society.
Plus Two Business Studies Nature and Significance of Management 5 Marks Important Questions
Question 1.
Mr.Manoj is an officerof Madras Fertilizers Limited. He is entrusted with the task of taking key decisions in the organisation.(FEBRUARY-2009)
(a) Identify the level of management Mr.Manoj belongs.
(b) List out the functions he should perform in the organisation.
Answer:
Top Management: It consists of chairman, the Chief Executive Officer, Board of Directors, Managing Director, etc.
Functions of Top Level Management
(1) Lays down the objectives of the business
(2) Prepares strategic plans and policies
(3) Appoint middle level managers
(4) Issues necessary instructions to departmental heads.
(5) To maintain relations with outside agencies like govt., public, trade unions, etc.
(6) Co-ordinate and control all the departments in the organisation
Question 2.
Name the level of management which has direct con¬tact with operative employees. Also mention different functions performed by Managers at this level. (MARCH-2010)
Answer:
(a) Lower Level Management
(b) Lower / Supervisory / Operational Management : This level includes foremen, supervisors, finance and accounts officers, sales officers, etc. This level of managers have direct contact with employees.
Functions of Lower Level Management
1. Plan day-to-day production activities.
2. Assign workers to different jobs
3. Solve the problems of workers
4. Provide job training to workers
5. Looking after safety of workers.
6. Send periodical reports to middle level management.
7. Act as a link between management and employees.
Question 3.
In a group discussion conducted for the selection of students of MBA course of the university of Kerala on a topic, ‘Management discipline – a science or a profession’, Mr. Raju argued that it is a science as it possess all the characteristics of the science. But, Venu argued that it is a profession as it possesses all the features of a profession. (MAY-2010)
As the moderator of the discussion, how will you wind up this? Justify your arguments.
Answer:
Management can be treated as a science because:
(a) Management has a systematized body of knowledge.
(b) Management principles are developed after scientific enquiry, experimentation and observation.
(c) Management principles are applicable to all types of organizations.
Management is a profession because:
(a) Management is based on a systematic body of knowledge comprising well defined principles.
(b) A manager acquires management skills through formal education and training.
(c) All professions are affiliated to a professional association which regulates entry and frame code of conduct relating to the profession.
Question 4.
Volks Wagen, a famous car manufacturing company decided to call back some of its models due to poor pollution standards. By doing so they upheld one of the objectives of management. Briefly explain the objectives of management in the light of above action. (MARCH-2017)
Answer:
(a) Social Objectives of Management
(b) Social objectives: Social objectives are defined as the fulfilment of responsibility of an organisation towards society.
They are :
(a) Providing quality goods to consumers at reasonable price.
(b) Using environmental friendly methods of production.
(c) Giving employment opportunities to the society.
(d) Providing basic amenities like hospitals, schools, etc., to the employees and general public.
(e) Payment of taxes to the government.